A Day in the Life of Alex Sander

In: Business and Management

Submitted By wonghc
Words 2246
Pages 9
SITUATION
Alex Sander is a young and promising product manager in the Toiletries Division of Landon Care Products Inc. Over the past year, he has successfully rebranded two of Landon’s skin care products in the United States. Alex has created a winning enviornment at the Toiletries Division by applying very high standards to everyone, and often pushing his staff to the limits. A recent 360 degree review has revealed that Alex’s strong drive to succeed has come at a cost, as his staff are highly disenchanted by his iron-fisted ways. (Alex has since discounted the importance of the these findings.)

Sam Glass, Alex’s direct manager, is one of the three Product Group supervisors and is coordinating the 360 degree Performance/Feedback Review discussion with Alex. As part of the 360 process comments have been recorded from selected individuals higher and lower in the organizational hierarchy that the individual receiving the feedback. Sam is scheduled to have a discussion with Alex on his 360 process comments and has indicated a contradiction with the results and Alex’s self-assessment.

ANALYSIS
Alex Sander is described by his staff as a successful, but overly-critical, narcissistic, demanding and inconsiderate micro-manager. These attributes fit the Harvard Business Review Guide to Office Politics’ (Dillon 2013, p. 15) description of a “Control-Freak Boss”. With reference to the Guide, it must be understood that Alex is behaving in this manner not because he is evil. Firstly, Alex has little understanding of his role as a manager. Secondly, he lacks self awareness to question himself because of his success.

In the self review, Alex Sander admitted that he has a bad temper. Additionally, there was an incident whereby Alex had blown up at Betsy Garrison, the marketing department’s senior sales analyst, and 20-year veteran of the company, for her apparent lack…...

Similar Documents

A Day in the Life

...As an overview, the case study is about one of the project Managers, Rachel, in a large information systems project. The case study is mainly highlighted how the project manager allocates her time to spend a day in her life. 1. The effectiveness of Rachel Spent her day Project is a complex, non-routine, one-time effort limited by time, budget, resources, and performance specifications designed to meet customer needs. Considering the case study, Rachel allocates her time significantly on activities not done repetitively before that in my point of view can be applied as project activities. Activities such as going over project reports and preparing for the weekly status meeting, going over a problem with her boss, participating in a conference call and responding to the issues arise in the project could be determined as project activities. In contrast, the characteristic of non project tasks are regular daily works which required repetitive and routine activities. It is seen that often limited time she spend her day on these types of activities. Those can be illustrated in gossiping about internal politics with Eddie, a worker in finance office. Technically evaluating, by dividing her done tasks into project, routine and non-project activities and calculating the spent time based on these categories, it can be perceived that Rachel is an efficient project manager to some extent: * Time spent on project activities is approximately 370 minutes including going over......

Words: 861 - Pages: 4

Alex Sander

...Issues Alex Sander’s behaviour can be summed up in the following points: • He doesn’t give much importance to performance review system as he thinks that the 360̊ performance review system was just a waste of time • He believed that his temper was the most effective management tool for him because he feels that his anger resulted in the increase of the output of the company employees • He lacked the quality of being an effective manager as he was incapable of getting work done from others. • His aggressive nature in the completion of the project and believes that being pushy and commanding is the only way to get the job done. • Lack of patience in Alex is also one of the major issues as he gets irritated of explaining things to his employees more than a couple of times • For him the success was only in terms of money as he only looked at the fact the how much more amount of return he has made on his investment Sam Glass (one of the product group supervisors) has certain issues: • He considers the 360̊ performance review as an important part and wants Alex to take all the survey seriously • Glass is also concerned about the working style of Alex because while working in a team he doesn’t work as a team rather he works as an individual and tries to complete all the work on his own • Besides all flaws that Alex has, Sam Glass still wants to have Alex in his office because of his hard work and his dedication toward the......

Words: 1164 - Pages: 5

A Day in Life

...How effectively do you think Rachel spent her day? In my opinion, how she spent her day is quite effectively.   Because she has a mixture of relax and hard-work modes. She can also manage her project on schedule and has a very good social relation by help other project that is behind schedule to be back on track. She has very good planning both in the morning and evening. However, if the communication breakdown was not occurring and no weekly status meeting, she will use only 20 minute to listen to their team members in one day. I think this is less than it should be.   Actually, the discussion between manager and group member is significant in order to keep project on track and build up their relationship. When the communication breakdown occurred, Rachel was not fear to face with the problem but on the other hand she shows her investigation skill by she immediate indentify the root causes of the problem by discuss with another department where the problem occurred. Also, after finish defining root cause she shows her good coordination skill by directly report to her boss and give her team know what is happening and reviewing the impact that could have on this project. Nevertheless, her project can follow schedule when she only met team member 20 minutes a day. This is maybe because of her ability to control / manage people. What does the case tell you about what it is like to be a project manager? Project manager is not like other managers because they have to deal......

Words: 348 - Pages: 2

A Day in the Life of Alex Slander

...A Day in Life of Alex Slander Problem Statement To identify method in which Sam Glass can effectively implement 360 degree feedback system and utilize it in developing the leadership attributes in Alex Sander. PESTCL Analysis Political: External trade unions can create havoc over employees working for long hours and denied holidays by Alex Economic: Avant-Garde’s skin care products division is aiming at achieving major US market share by launching the product “Nourish” by acquiring the company Landon Care Products Technological: With the advent of new technological interfaces people are able to communicate with the virtual teams across several countries and are able to receive work related feedback. Cultural – The acquisition of an American company, Landon by a European company Avant-Garde created some differences in the work culture of Landon. American employees have to work with their European colleagues, where the cultural differences were high as well. SWOT Analysis SWOT of Alex Sander Strengths | Opportunities | * High commitment to work * Entrepreneurial abilities * Excellent decision making skills * Multitasking * Open to learning opportunities * Good product/market knowledge * Is willing to mentor * Inquisitive/curious * Successfully rebranded two national skin care products- confidence and experience * Relentless * Generous and acknowledges good performance * Proactive | * To get into broader planning areas in Landon *......

Words: 1112 - Pages: 5

Alexs Life

...Science Fair ____________________________________ alex zamora 03\24\14 teacher:MRS.TATKIN ROOM:205 1.MY SCIENCE FAIR QUESTION THAT I WILL TEST IS DOES THE FLAVOR OF GELATIN AFFECT THE AMOUNT OF TIME IT TAKES TO SET? MY TOPIC IS TO DO WITH TIME AND COMPARING AND CONTRASTING. 2.MY HYPOTHESIS TO THIS IS THAT THE CONDENSITY OF THE GELATIN AND THE ACID OF THE GELATIN WILL AFFECT THE AMOUNT OF TIME IT TAKES TO SET BECAUSE THE DIFFERENT KINDS OF GELATIN HAVE DIFFERENT AMOUNTS OF CONDENSITY AND ACID AND SUGAR SO MY HYPOTHESIS IS YES THE FLAVOR OF GELATIN WILL AFFECT THE AMOUNT OF TIME IT TAKES TO SET. 3.MY PURPOSE OF THIS IS BECAUSE YOU KNOW HOW SOME KIDS LIKE GELATIN/JELLO AND THEY LOVE IT AND THEY WANT THEIR PARENTS TO MAKE THEM SOME BUT IT TAKES TO LONG TO SET AND THE KIDS ARE THROWING A FIT BECAUSE THEY WANT IT NOW LIKE NOW NOW NOW AND I WANT TO KNOW WHAT FLAVOR OF GELATIN TAKES THE LEAST AMOUNT OF TIME TO SET SO I CAN TELL MY MOM THE FLAVOR TO BUY TO MAKE MY SISTER TO MAKE IT FAST. 4.THE MATERIALS WE WILL NEED TO PREFORM THIS SCIENCE EXPERIMENT IS A POT TO BOIL WATER TO MAKE GELATIN,TWO BOWLS TO PUT ONE GELATIN FLAVOR IN EACH WHEN GELATIN DONE,TWO STOPWATCHES TO SEE HOW LONG EACH FLAVOR TAKES TO SET,REFRIGERATOR TO PUT GELATIN IN TO SET,AND A DATA TABLE SET UP WITH 3 TRIALS TO HAVE THE PROPER DATA IN SCIENCE WE ALWAYS HAVE TO DO 3 TRIALS FOR EVERY EXPERIMENT WE CONDUCT. 5.I AM WORKING WITH A PARTNER AND HIS NAME IS ISAAC PENA AND ME AND HIM ARE GOING TO SPLIT THE......

Words: 399 - Pages: 2

A Day in the Life of Alex Sander

...were Sam Glass, would you invest more time in helping Sander progress at Landon? The 360 degree data draws a “good vs. evil” portrait of Alex. He is a sort of incarnation of House, MD, a main character of a famous TV series: he is a high performer, but he has a lack of ability to work well with others. Narcissism, Machiavellianism and arrogance are three important negative traits of his personality emerge from the data and from the case. Alex’s Napoleonic temper negatively affects his work environment causing nervous and distressed co-workers without seeing anything wrong with this situation as long as the job gets done. Therefore his co-workers respect him, but they do not see him as a team leader. If I were Glass, I would invest more time in helping Alex progress in Landon. First, I would read and analyze his 360 performance review with him because there are plenty of comments on Alex that should open his eyes to his arrogance. Since he is a narcissist, it would be hard to get Alex admit his weakness, but he definitely needs a wakeup call to let him fully understand and take seriously this issue. If he wants to be a well rounded leader, he absolutely needs to understand how his attitude affects others emotions and work performance. For this reason I would implement a reward system that takes into account also his ability to evaluate co-workers contributions, not just economic or financial goals. I would suggest Alex to go to counseling to help him relate to others,......

Words: 347 - Pages: 2

A Day in the Life of Alex Sander

...Alex Sander’s Organizational Behavior Review Alex Sander is the project manager at Landon Care Products, Inc. Alex is smart. Alex is self-driven. Alex is an asset to his company in that he makes intelligent decisions, faces challenges straight on, and confidently makes things happen while getting things done. In over just one year at Landon, Alex rebranded two national skin care products. Sam Glass, Alex’s supervisor, expected Alex to cause waves within the work place when he hired him, due to his aggressive personality. This is exactly what happened. What Sam failed to predict when he hired Alex a year ago, was the extent to which Alex would cause waves among co-workers. A recent 360( review conducted at Landon justifies Alex’s disregard for co-worker’s feelings. And while this performance review is the issue Glass wishes to address, Alex has recently voiced an interest in moving further up in the company to a higher, more influential position. Alex sees himself as a leader. The problem is that while his co-workers respect him, they do not see him as a team leader. In order to help Alex become a leader, Glass needs to help Alex address this critical issue. And because of Alex’s personality, this will not be easy. Alex’s personality needs to be briefly addressed to help clarify the reasons behind the problem he is having at work. Alex has the personality characteristic of Machiavellianism, which according to Robbins and Judge, this means that he is pragmatic...

Words: 1384 - Pages: 6

Alex Sanders Review

...October 29, 2014 School of Business Administration MGT 620 By: Romina Krulig C 09984171 Cohort B Case Analysis: Alex Sanders Alex Sanders is the newest and youngest product manager in Landon care products headquartered in Connecticut. During his career in Landon Alex manage to launch two skin care products nationwide, and is currently working on his most important project to date. He has a “Type-A” personality, which means that is the type of manager who likes things done right and under the established time limits or lower than expected. Alex has strong contrasting qualities in his personality. On one hand the case shows Alex as a manager with a sense of orientation towards his goals, with great commitment to his place of work and a lot of dedication for each of his tasks within the company, so much so that the case then shows us the other side of Alex’s personality, where he is a very demanding and impatient person, up to the point where he becomes arrogant and aggressive. Also, his insensitiveness and indifference to employees’ emotions can be referred as an “attitude” given that he tends to neglect employees emotions. At the same time, Alex’s strong authoritative personality can be better describe with the employee engagement theory, falling into the category of active-constructive situation because of Alex’s involvement, satisfaction and enthusiasm about the work. The case revolves around a 360 degree performance review, although this is not...

Words: 536 - Pages: 3

A Day in the Life of Alex Sander

...Sam Glass, would you invest more time in helping Sander progress at Landon? The 360 degree data draws a “good vs. evil” portrait of Alex. He is a sort of incarnation of House, MD, a main character of a famous TV series: he is a high performer, but he has a lack of ability to work well with others. Narcissism, Machiavellianism and arrogance are three important negative traits of his personality emerge from the data and from the case. Alex’s Napoleonic temper negatively affects his work environment causing nervous and distressed co-workers without seeing anything wrong with this situation as long as the job gets done. Therefore his co-workers respect him, but they do not see him as a team leader. If I were Glass, I would invest more time in helping Alex progress in Landon. First, I would read and analyze his 360 performance review with him because there are plenty of comments on Alex that should open his eyes to his arrogance. Since he is a narcissist, it would be hard to get Alex admit his weakness, but he definitely needs a wakeup call to let him fully understand and take seriously this issue. If he wants to be a well rounded leader, he absolutely needs to understand how his attitude affects others emotions and work performance. For this reason I would implement a reward system that takes into account also his ability to evaluate co-workers contributions, not just economic or financial goals. I would suggest Alex to go to counseling to help him relate to......

Words: 348 - Pages: 2

A Day in the Life

...com/news/ledger/jersey/index.ssf?/base (accessed July 25, 2009). Sagan, Sascha, “Motorola Hangs Smartphone Future on Android,” PCMag.com (April 20, 2009). The Standish Group, CHAOS Summary 2009, pp. 1–4. Stewart, T. A., “The Corporate Jungle Spawns a New Species: The Project Manager,” Fortune (September 1996), pp. 14–15. Case A Day in the Life Rachel, the project manager of a large information systems project, arrives at her office early to get caught up with work before her co-workers and project team arrive. However, as she enters the office she meets Neil, one of her fellow project managers, who also wants to get an early start on the day. Neil has just completed a project overseas. They spend 10 minutes socializing and catching up on personal news. It takes Rachel 10 minutes to get to her office and settle in. She then checks her voice mail and turns on her computer. She was at her client’s site the day 20 Chapter 1 Modern Project Management before until 7:30 P.M. and has not checked her e-mail or voice mail since 3:30 P.M. the previous day. There are 7 phone messages, 16 e-mails, and 4 notes left on her desk. She spends 15 minutes reviewing her schedule and “to do” lists for the day before responding to messages that require immediate attention. Rachel spends the next 25 minutes going over project reports and preparing for the weekly status meeting. Her boss, who just arrived at the office, interrupts her. They spend 20 minutes discussing the project. He......

Words: 1380 - Pages: 6

A Day in the Life of Alex Sander

...A Day In The Life Of Alex Sander In: Business and Management A Day In The Life Of Alex Sander What does the 360 degree data tell us about Alex's likely career success? If you were Sam Glass, would you invest more time in helping Sander progress at Landon? The 360 degree data draws a “good vs. evil” portrait of Alex. He is a sort of incarnation of House, MD, a main character of a famous TV series: he is a high performer, but he has a lack of ability to work well with others. Narcissism, Machiavellianism and arrogance are three important negative traits of his personality emerge from the data and from the case. Alex’s Napoleonic temper negatively affects his work environment causing nervous and distressed co-workers without seeing anything wrong with this situation as long as the job gets done. Therefore his co-workers respect him, but they do not see him as a team leader. If I were Glass, I would invest more time in helping Alex progress in Landon. First, I would read and analyze his 360 performance review with him because there are plenty of comments on Alex that should open his eyes to his arrogance. Since he is a narcissist, it would be hard to get Alex admit his weakness, but he definitely needs a wakeup call to let him fully understand and take seriously this issue. If he wants to be a well rounded leader, he absolutely needs to understand how his attitude affects others emotions and work performance. For this reason I would implement a...

Words: 368 - Pages: 2

Case 1 - Day in the Life of Alex Sander

...Situation Alex Sander talented product manager of Landon Care Products, Inc. is new in Landon though she has proved herself in a very short period of time and her talent is attractive to the management, but problem arises with peers and co-workers. Namely it shown in Alex’s style managing projects and team. Alex demonstrated very aggressive and intolerant managing style what bring constraint within team he leads. This situation is clearly described on 360° performance review process. After acquisition Landon Care Product by Avant-Garde European multi-billionaire beauty company, stakeholder-owner decided to review efficiency and internal work cycle by initiating 360° performance review process. Mentioned tools is commonly is a feedback system and will allow to top management evaluate management and low level employees performance. More widely it will show gaps on management system and whole relationship within team. Alex’s manager Sam Glass provides her a 360° performance feedback review which was used for the first time in Landon. Sam Glass wanted that Sander will analyse those reviews and find out her strong and weak sides. Sam Glass has a very personal interest in keeping Sander at the organization, though Alex Sander stood with her own values, and treated the 360° feedback process as an unnecessary thing. ProblemS Based on 360° performance review system, I have summarized major positive and negative feedback and will try to expand problem. Level of Colleagues |......

Words: 1297 - Pages: 6

A Day in the Life of Alex Sander: Driving in the Fast Lane at Landon Care Products

...A DAY IN THE LIFE OF ALEX SANDER: DRIVING IN THE FAST LANE AT LANDON CARE PRODUCTS CASE ANALYSIS PROBLEM STATEMENT: What course of action Sam Glass should take in order to channel Alex’s talent which can progress team work serving success group including Alex personally, besides suggesting any modifications in 360ᴼ feedback process. PEST ANALYSIS: There exists no significant external factors to be analyzed, except: Economical factor: Avant-Grade a multi-billion-dollar European company trying to have a market share in United States Cultural factors: the timing and culture of work may differ because of European and American cultural differences Social factors: ALEX SANDER: Positive aspects-(strengthening factors): * Rebranded two skin care products in past successfully for Landon company. * Works hard and forces team to produce the same kind of work. * Ready to accept any kind of challenging works that he face and committed to his job. * Willing to master any job that he is doing or going to do. Negative aspects – (weakening factors): * Does not care about the appraisal system in the company. * Does not value relations with the peers. * Lack of socializing skills. * Does not respect emotions and rude to employees. * Get incensed easily. Areas of improvement: * Chance of mentoring the staff in a positive way in existing company and produce the best fit team * Choose another firm......

Words: 973 - Pages: 4

A Day in the Life of Alex Sander Driving in the Fast Lane at Landon Care Products

... LARRY E. GREINER ELIZABETH COLLINS A Day in the Life of Alex Sander: Driving in the Fast Lane at Landon Care Products 5:25 A.M. Sweat dripped onto the handlebars of Alex Sander’s StairMaster. Sander was half an hour into a cardiovascular workout, while carrying on a conversation in the fitness center of the downtown condominium complex with a neighbor who was climbing steadily on his own StairMaster. At 32, Alex was the newest, and youngest, product manager in the Toiletries Division of Landon Care Products, Inc., a cosmetics products company headquartered in Connecticut. In just over one year with Landon, Alex had successfully rebranded two national skin care products. In January 2007, Landon had been acquired by Avant-Garde, a multibillion-dollar European beauty company. Alex: I’m getting my first 360° performance review today from my boss, Sam Glass. But I don’t have the time to waste on this exercise. I need every second to focus on my new Nourish product launch, the most challenging marketing assignment I’ve had so far. Avant-Garde sees Landon as their ticket to market share in the United States. But everyone in Landon’s Marketing Department is being 360’d this month, since the vice president of Avant-Garde’s Consumer Products Division started pushing for them. Neighbor: I’ve heard of 360’s, but the biotechnology firm where I work sticks to a traditional review system. How do they actually play out? Alex: It’s basically a feedback tool. You get......

Words: 4609 - Pages: 19

A Day in the Life

...1. How effectively do you think Rachel spent her day? Honestly, I feel that Rachel could have been more productive. Even though this may be a typical day in the office, she spent too much time socializing and not enough time fixing issues and solving problems. Understandably e-mails, phone calls, messages and meetings are all part of the daily office life. But to spend over 1/5 of your day chatting and having miscellaneous downtown seems to be a bit much for me, especially coming from a project manager for a large IS assignment. Below is a breakdown of my figures for her 9 hour day… Socializing – about 1 hour E-mails, phone calls, messages – about 1 hour Work – about 3.5 hours Meetings – about 2.5 hours Misc. downtime – about 1 hour 2. What does the case tell you about what is it like to be a project manager? Being someone that currently works in the office environment, working with project managers, this seems to be pretty typical. As a project manager, you must be able to multi-task and communicate well with your peers. Although the communication and sincerity aspect may have been present, I believe there was a lack of anticipation, organization and overall leadership. It seems as if Rachel allowed others to direct her and her day, instead of taking charge and making things happen. She often spent much of her time gossiping and in personal downtime. This time could have been used more wisely for proper organization and motivating techniques to be......

Words: 263 - Pages: 2