Business Communication Trends Paper

In: Business and Management

Submitted By MrsDuke
Words 1014
Pages 5
Business Communication Trends Paper
COM/285
11 July 2011
Pamela Lemons

Business Communication Trends Paper
When determining a company’s longevity an important factor to look at is communication. Communication is a means of transmitting the thoughts, ideas and exchange of information from one person to another. Any organization or company that intends to be successful will need to use various forms of communication among their subordinates and coworkers. Communication is a must in any organization or company from the highest of titles to the entry level or lowest of titles. Trends that affect communication in businesses today are technology changes, focus on quality and customer needs, entrepreneurship, teamwork, diversity, globalization and outsourcing, legal and ethical concerns, the balancing of work and family, flexibility of the job, and a rapid rate of change (Locker & Kienzler, 2008 ). These trends as well as the role of business communication will be discussed further in this paper.
Business communication plays a major role in the day to day activities in any company or organization. In my line of work I have to communicate with people from all works of life daily. In the salon I have to basically sell myself to the client that I am capable of doing whatever the service that they expect me to do to make them look and feel their best. This is done by face to face consultations that consist of me asking the client questions about themselves and what they would like to change about themselves. The client will then assist me in a visual picture or mental picture of what they are expecting to look like once their service is complete. If I am unsure at any time I will talk to them and make sure that our communication is understood by both parties and the vision is the same. By talking to my clients as I work with them it helps me build rapport and a…...

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