Business Ethics Case Studies

In: Business and Management

Submitted By Courtneybailey
Words 4129
Pages 17
ARTICLE 1

The article ‘Lawyer says Virgin Blue displayed ‘unhealthy work culture’ in city office’ by Anthony Marx was published in The Courier-Mail on 14 March 2011. The article details how Virgin Blue allegedly discriminated against two female employees by forcing them to take redundancies after confirming they were pregnant or returning from maternity leave (Marx 2011, p. 1). Subsequently, both employees have initiated legal action against Virgin Blue who ‘has denied any wrongdoing and vowed to fight the claims’ (Marx 2011, p. 2).

The article raises three ethical issues. Firstly, it addresses the expectation that businesses should not discriminate against employees on the basis of gender (Ferrell, Fraedrich & Ferrell 2009, p. 70). Secondly, it highlights that abusive or intimidating behaviour is not acceptable in the workplace (Ferrell, Fraedrich & Ferrell 2009, p. 64). Thirdly, it identifies the role that an effective ethics program can play in avoiding ethical and legal problems (Ferrell, Fraedrich & Ferrell 2009, p. 212).

Businesses should not discriminate against employees on the basis of gender. Discrimination refers to ‘the making of a difference in particular cases, as in favour of or against a person or thing, especially when arising from prejudice based on race, ethnicity, sex, religion, age etc’ (Discrimination 2011). Virgin Blue allegedly discriminated against Leonie Vandeven by forcing her to take a redundancy package after she confirmed that she was pregnant (Marx 2011, p. 2). Vandeven was made redundant despite receiving a performance review, which rated her as ‘highly effective’ (Marx 2011, p. 2). Similarly, Kirsty Aitken was forced to take a redundancy package after returning from maternity leave (Marx 2011, p. 2).

The female employees ‘had worked together as part of the airline’s public relations team until mid-2010 when they were…...

Similar Documents

Ethics Case Study

...Ethics Case Study Susan M. Brandt HCS/335 February 12, 2012 Professor Beryl Keegan University of Phoenix/Axia Ethics Case Study When we look at health care professionals they are immersed in ever-changing environments. In this case study it is important to know and understand how people face different situations within their everyday lives. Health care has been the main focus for individuals that have anything wrong with them such as an illness or a disease. People that are going through something like this go through a lot and they all have different ways of dealing with the issues. Organizational ethics should also influence both role conflict and mindfulness (Valentine, Godkin, & Varca, July). There are two things that we must understand when it comes to understanding ethics. First, ethics refers to the well-founded standards of both doing right and wrong this tells us what individuals should do, when looking at terms of the right, obligations that benefits to society, fairness or specific virtues. Ethical standards include those that are virtue of honesty, compassion, and loyalty. Ethics are adequate standards of because they are supported by consistent and founded reasons. The second thing to take into consideration about ethics is that ethics refers to the study and development of one's ethical standards. Feelings, laws, and social norms can deviate from what is ethical. 1. Does Jerry’s medical training qualify......

Words: 889 - Pages: 4

Ethic Case Study

...Ethics Case Study: Jerry McCall Evanie N Williams HCS/335 December 31, 2013 University Of Phoenix Ethics Case Study It’s important that those who work in the medical field know their scope of practice and keep within their professions guidelines. The following case study will discuss an issue a medical assistant/LPN has encountered during his shift at Dr. Williams’s office and why the assistant must act under his scope of practice. Case: Jerry McCall is Dr. Williams’s office assistant. He has received professional training as both a medical assistant and a LPN. He is handling all the phone calls while the receptionist is at lunch. A patient calls and says he must have a prescription refill for Valium, an antidepressant medication, called in right away to his pharmacy, since he is leaving for the airport in thirty minutes. He says that Dr. Williams is a personal friend and always gives him a small supply of Valium when he has to fly. No one except Jerry is in the office at this time. 1) Dose Jerry’s medical training qualify him to issue this refill order? Why or why not? No, Jerry’s medical training does not qualify him to issue refills on the patient’s Valium order. Jerry McCall is both a medical assistant and an LPN (license practical nurse) neither certificate nor license grants the ability to write prescriptions. Medical assistants are unlicensed health care personnel that can only preform non-invasive technical support under the supervision of a licensed...

Words: 799 - Pages: 4

Example of Business Ethics Case Study (Indonesian)

...Case Taken from: Jennings, Marianne Moody. 2008. Business Ethics: Case Studies and Selected Readings. United State of America: Cengage Learning The Finance Club at Harvard University is a prestigious organization for Harvard MBA students. The student members have the opportunity to interact with public officials like Senator William Proxmire and business executives such as Bruce Wasserstein. The Finance Club also serves as a network for job hunting. Each spring, the club holds elections for its officers, including two co-presidents. In the spring of 1992, after initial balloting, there was a tie between two teams of two co-presidents. Murry Gunty was one member of one of the teams and busily recruited students to vote in a run-off election. Two of the students he recruited voted under names of absentee members of the Finance Club. The new votes gave Mr.Gunty his victory. However, two of the votes were from students who were not members of the club, but used someone else’s name to vote.1 After an anonymous tip, the elections were set aside and the runners-up installed as co-presidents. Mr.Gunty was required to write a paper on ethics.2 1 Gilbert Fuchsberg, “Harvard Has Some Crimson Faces Over a Lesson in Practical Politics,” The Wall Street Journal, April 9, 1992, B1 2 ”Harvard Student Rigging Election Must Write Paper,” The Wall Street Journal, April 24, 1992, A3 Kasus The Finance Club Universitas Harvard adalah sebuah organisasi yang mempromosikan......

Words: 926 - Pages: 4

Benji Watson Business Ethics Case Study

...must “guard and keep the deposit entrusted to him.” (1Timothy 6:20 Amplified Bible) New Gen is rolling out the red carpet to Benji, showering him with gifts to paint a beautiful picture to hang in a house built of cards. He must guard himself, “Watch out for false prophets. They come to you in sheep’s clothing, but inwardly they are ferocious wolves.” (Matthew 7:15 New International Version) When the CEO displayed his blatant lack of morals, having no regards for the feelings of the mother of the crying infant, or when he called those same customers he cared so much about, fat and lazy, this should tell Benji exactly how he feels about people in general not just customers. As Christians we are supposed to show love and Business Ethics Case Study 2 compassion for others, not just in public but behind closed doors as well. If this is the attitude at the top it will not take long before it flows down to the rest of the employees. Top management tends to set the precedence for the whole company. Honesty “Factually false statements pervade everyday life. Though allocation between honest error and conscious deception is impossible, social science supports Mark Twain’s assertion that ‘lying is universal.’” (10 First Amend. L. Rev. 465 2012)). While this may very well be a true statement, Christians should not have lying tongues. If Benji becomes a......

Words: 995 - Pages: 4

Bbde Health Center a Case Study of Business Ethics

... Ijoni Ogaga ijoniogaga@yahoo.com 500 university Ave. West. Dakota Hall, Apt. 407. Minot. ND. 58707. Cell: (513) 773-8364 Summary of Qualifications • More than 6years experience in business • Effective at budgeting and supervising • Excellent with follow-up and attention to detail ------------------------------------------------------------------------------------------------------------ Professional Experience Supervision and Training • Organized human resource management workshops for new • Coordinated staff training and professional development workshops • Created customer service training program • Hired new staff and supervised 10 professional staff members Budgeting and Fiscal Management • Administered $50,000 payroll budget more than 3 years • Provided receipt verification for nightly deposits • Maintained fiscal database for accountability • Supervised purchase requisitions and material transfers Marketing and Promotion • Provided positive public relations to customers • Served as a liaison between senior and mid managers Store Manager • Manage store operations by ensuring exceptional performance and excellent customer services • Assist customers in all aspects of store services including handling complaints and inquiries • Train and supervise employees • Ensure...

Words: 282 - Pages: 2

Business Law and Ethics Case Study on Diversity

...Case #1 Webb vs. City of Philadelphia This case involves Kimberlie Webb and the City of Philadelphia (mainly the police department). The case was heard by the United States court of appeals, third circuit in 2009. The suit was filed because Webb believed her religious rights were being decimated against. Webb is a Muslim woman who servers on the Philadelphia Police Department. Webb asked permission to wear a headdress that would not cover her face or ears due to her religious beliefs. She was disciplined for failing to comply with Police Department Directive 78 (which basically states that all officers must wear a certain uniform and dress in a certain way in order to appear uniform and unbiased). The Philadelphia Police Department stated that in order to obtain their overall collectiveness could not allow Webb to wear her headdress because it would be obvious what her religious beliefs were and would allow citizens to see that the Police Department is impartial, meaning they could lose the trust and respect of the community. The Judges in this case dismiss the case because for a group of people to be uniform (collectively similar) their cannot be any appearance of religion and that all those who serve must appear neutral to better server the community. Anything to separate identity could be costly when it comes to the overall good of protection. The Judge(s) decide this because if it seems that the police department is partial then citizens may not or will not...

Words: 1186 - Pages: 5

The Bbde Health Center: a Case Study of Business Ethics

...growing health center. The center currently employs 100 full time employees and generates approximately $11 million in annual revenue. Revenue comes from state block grants (1/2), Medicaid (1/3) and the balance from county government, insurance, fees and small contracts. The Board of Directors (BoD) is a volunteer board with members from the local community (county commissioner and certified public accountant) as well as individuals with a mental/behavioral health background. The current board members have all served for more than 10 years. The BBDE accounting staff includes a Chief Financial Officer (CFO), controller and several clerks. The controller, Don Blake, had only been with the company three months at the time of the case study. Despite the title of controller, Don spends the majority of his time preparing Medicaid reports instead of focusing on supervising, planning, decision making, and implementing strategy. In Don’s short tenure with the organization, it has been brought to his attention that proper guidelines are not followed for travel expense reimbursements and the Board of Directors are part of the problem with the unethical practices. It is also apparent that the center’s CEO has lost sight of the organization’s mission to provide behavioral health services to individuals in need and is more focused on the benefits to him and his family...

Words: 272 - Pages: 2

Ethics Case Study

... Ethics Case Study Ranacia Alford HCS/335 Ruby Wesley Shadow In order to make ethical decisions in the medical office setting, everyone should have a clear understanding of their role in the practice. Knowing the scope of their work allows employees to perform their jobs better and to keep from making mistakes that could reflect badly on the liable provider. In the case study that will be discussed, Jerry, the office assistant, is asked to refill a prescription for Valium, a controlled substance, without the doctor’s presence or authorization based on the word of the patient. Does Jerry’s Medical Training Qualify Him to Issue This Refill Order? Why or Why Not? According to the case study, Jerry’s job title is Office Assistant. He has professional training as a medical assistant and a licensed practical nurse. Technically, Jerry’s medical training does qualify him to refill this order. Unfortunately, his current job title disqualifies since the doctor has neither authorized this prescription nor hired him as a nurse. Since Valium is a controlled substance and the patient stated that the doctor calls it in from time to time, there likely are no refills at the pharmacy, thus Jerry would be calling in a new prescription which is completed outside of the scope of his position. Would It Make A Difference If the Medication Was For Controlling High Blood Pressure That the Patient Critically Needs on a Daily Basis? Why or Why Not? As previously stated, Jerry’s current position......

Words: 1106 - Pages: 5

Mgt 216 Week 3 Case Study Business Ethics and Issues Presentation

...MGT 216 Week 3 Case Study Business Ethics And Issues Presentation Get Tutorial by Clicking on the link below or Copy Paste Link in Your Browser http://hwguiders.com/downloads/mgt-216-week-3-case-study-business-ethics-issues-presentation/ For More Courses and Exams use this form ( http://hwguiders.com/contact-us/ ) Feel Free to Search your Class through Our Product Categories or From Our Search Bar (http://hwguiders.com/ ) MGT 216 Week 3 Case Study Business Ethics And Issues Presentation Get Tutorial by Clicking on the link below or Copy Paste Link in Your Browser http://hwguiders.com/downloads/mgt-216-week-3-case-study-business-ethics-issues-presentation/ For More Courses and Exams use this form ( http://hwguiders.com/contact-us/ ) Feel Free to Search your Class through Our Product Categories or From Our Search Bar (http://hwguiders.com/ ) MGT 216 Week 3 Case Study Business Ethics And Issues Presentation Get Tutorial by Clicking on the link below or Copy Paste Link in Your Browser http://hwguiders.com/downloads/mgt-216-week-3-case-study-business-ethics-issues-presentation/ For More Courses and Exams use this form ( http://hwguiders.com/contact-us/ ) Feel Free to Search your Class through Our Product Categories or From Our Search Bar (http://hwguiders.com/ ) MGT 216 Week 3 Case Study Business Ethics And Issues Presentation Get Tutorial by Clicking on the link below or Copy Paste Link in Your Browser http://hwguiders.com/d...

Words: 1847 - Pages: 8

Business Ethics Case Study

...Business Ethics Case Study Peter Paulson's offer to provide the previous case documents to Steven Craig is professionally unethical but morally permissible. In addition, I believe that the offer was not theft but possession by entitlement and permission. His actions are a great example of how professional ethics and morals don't always align in the analysis of a case. Part (1) Peter Paulson's offer although helpful commits the Texas Board of Professional Engineers code. As an expert witness for a previous case against PPC, Peter Paulson was exposed to certain documents which would help with the current case against the same company. The code states in 137.63.c.4 that "The engineer shall not give, offer or promise to pay or deliver, directly or indirectly, any commission, gift, favor, gratuity, benefit, or reward as an inducement to secure any specific engineering work or assignment." In Peter's case he was asked to "secure specific engineering work" for a fee. The practice of sharing the public documents is legal and professionally ethical but when a fee is procured for the transaction the act becomes unethical. The documents in both cases were public because they were documents of court which could be obtained by any lawyer. When Peter placed a fee on documents that were public his actions were in violation of the code and made his offer professionally unethical. Part (II) Table 1. Line drawling of "The Offer" showing non-theft (Peter's perspective)......

Words: 1353 - Pages: 6

Ethic Case Study

...QUEENSLAND UNIVERSITY OF TECHNOLOGY Ethic Case Study BSB111 Business Law and Ethics Naufal Budi 8/17/2015 Word Count: 1220   Part A Utilitarianism 1. Shop: The fruit and vegetable shop that is operated by Samantha is one of the major stakeholders in the business. Beth has been stealing food from the shop and there is a risk that can jeopardise the shop because it is already struggling to keep up. 2. Nathan: If Nathan doesn’t tell Samantha about Beth, there is a chance that Samantha will know about this in the future and if Samantha identified that Nathan knows about Beth he can be in a great risk of being fired. On the other hand, if Nathan does tell Samantha about Beth. It would ruin his relationship with her and potentially harm her but at the same time it can boost Nathan role or maybe even get promoted if he tells Samantha. 3. Samantha: Would potentially have to raise prices to cover the losses in food and cash and at risk to become out of business if she doesn’t know the culprit. On the other hand if she does know it will make the shop more stabilised 4. Beth: At risk to unable to support her daughter and might be fired because of what she has done if Samantha finds out about her stealing goods from the shop. If she continues to this, it is more than possible to support her daughter 5. Beth’s Daughter: There’s a chance that she won’t be able to eat regularly if Beth stopped doing what she have been doing. 6. Customers: Might potentially......

Words: 1297 - Pages: 6

Business Ethics Case Study 1

...BA 310 Case Study #1 In any business instances whether it be directly dealing with money, or any type of contract or agreement it is imperative to have trust between the two parties. This is to ensure that the process is successful and handled correctly. In the case study Madoff gained an insane amount of investors by promising them they would have a guaranteed return on their investment. Later on, the investors figured out that the money they invested was in fact put towards a fake company resulting in no return on the investment after all. Greed is very apparent in this study as shown all throughout the case. Greed is the obsessive desire to want money far beyond the basic survival and comfort. This definition sums up Madoff and his ill intentions completely. Ponzi schemes are still very prevalent in today’s society. Although the consequences of the scheme are very harsh and scary, the con artist still believe they are able to come out with a better outcome if they follow through with the scheme. Ponzi scheme’s are a form of fraud in which belief in the success of a nonexistent enterprise is fostered by the payment of quick returns to the first investors from money invested by later investors. Charles Ponzi first introduced the Ponzi scheme to the American public. Simplicity] is the trait that seems to make all of this easier and more gullible to believe. There have been several people that attempted to this act of scheming. Martin......

Words: 836 - Pages: 4

Business Ethics: Case Study 2: Starbucks’ Mission

...Mitigation potential of climate-optimal trajectory planning in the North Atlantic Flight corridor Sigrun Matthes1 , Volker Grewe2, Christine Frömming2, Sabine Brinkop2, DLR German Aerospace Center, 82334 Oberpfaffenhofen, Germany Thierry Champougny3 EUROCONTROL, 1130 Brussels, Belgium Amund O. Sovde4 CICERO, 0349 Oslo, Norway and Emma Irvine5 University of Reading, UK Mitigation of aviation climate impact is one strategic goal spelled out for a durable development of air traffic. Operational measures to identify climate-optimal aircraft trajectories by air traffic management (ATM) are one option to reduce climate impact. We present results from a comprehensive approach for climate-optimized flight planning applied for a case study the North Atlantic Flight corridor (NAFC) performed within the collaborative project REACT4C (Reducing Emissions from Aviation by Changing Trajectories for the benefit of Climate) funded under the European FP7 programme. Ultimate goal was to identify maximum mitigation gain (in climate impact) for a specific investment, hence minimal marginal mitigation costs. For this purpose consecutively those flights trajectories options are selected which offer the highest mitigation potential taking into account five archetypical weather patterns in NAFC, and traffic samples in eastbound and westbound both direction. Using a concept of 4-dimensional climate cost functions integrated into a simulation system for operational......

Words: 3765 - Pages: 16

Ethics Case Study

...Ethics Case Study Name HCS/335 Date Professor Ethics Case Study Today’s healthcare professionals are immersed in an ever-changing environment. The advent of managed care, a variety of medical practice arrangements, and a multitude of healthcare specialty areas have resulted in the continual need to understand healthcare law. Unfortunately, due to the rise of malpractice suits, many physicians are protecting themselves by ordering multiple testing procedures, some of which might not be needed. In addition, many patients no longer want older, more conservative approaches to testing and diagnosis – and these newer tests are more expensive. All healthcare professionals need to pay attention to the wishes of their patients. And in the circumstances where the patients has given family members or others authority to make a healthcare decision on their behalf, healthcare professionals must respect the patient’s wishes. They also should use care not to place their own opinions ahead of the decisions of physicians or other healthcare professionals made in consultation with the patient. As with the case of Jerry McCall, his job is an Office Assistant and Medical assistants perform administrative and clinical tasks to keep the offices of physicians, podiatrists, chiropractors, and other health practitioners running smoothly. The duties of medical assistants vary from office to office, depending on the location and size of the practice and the practitioner's specialty. In......

Words: 1380 - Pages: 6

Business Ethics Case Study - Tylenol

...do. We think its good to see that the decision paid off for the company in the end and was rewarded for doing the right thing. Some might say that the decision probably was made because they didn’t want to lose sales as a result of not taking the Tylenol off the shelves, but we really think that Johnson & Johnson had their customers best interests in mind. Socrates posited that people will naturally do what is good, if they know what is right. Evil or bad actions, are the result of ignorance. If a criminal were truly aware of the mental and spiritual consequences of his actions, he would neither commit nor even consider committing them. Any person who knows what is truly right will automatically do it, according to Socrates. This case also deals with philosophical issues such as : rational choice, welfare,integrity, justice and fairness; capabilities and development;self-interest. Their ethical decision was based on their credo their founder created. We believe it is admirable the company has made a commitment to honor the ethical beliefs the company was founded on. While Johnson & Johnson may have lost profits by performing the recall, they gained the respect of many customers, which is priceless. A life long customer is extremely valuable and we believe Johnson & Johnson may have solidified them through their respectable, ethical decision. By following their Credo, J&J was able to make the decision to recall Tylenol in about 20 minutes. This truly reflects......

Words: 1406 - Pages: 6