Communication Theory

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Communication Theory

HCS
July 25, 2011

Communication Theory
Learning to communicate and collaborate with individuals whose gender and culture are different is a critical skill to possess in today’s professional world. Therefore, it is important to develop strategies for communication and collaborating within a group or team of individuals of different genders and cultures. Learning and using proven communication strategies could mean the difference between “a group of people working together, and a team functioning together effectively” (Wee & Morse, 2007, p. 38). To perform at its best, a team needs to be composed of individuals with different skill sets, including different genders and cultures ("Pulling in the Same Direction," 2008). This diversity of skill sets also allows a better distribution of responsibilities on a team and creates an environment that encourages cooperation.
Good communication must be embedded into the organization’s culture and effective communication must be recognized and supported by management (Wright, Sparks, & O'Hair, 2008). Gender and cultural stereotypes can act as barriers when communicating with coworkers, patients, families, caregivers, and managers. The health care given to patients can differ because of poor communication brought about by cultural differences (du Pre, 2005). Health care providers can work to bridge communication gaps by making the most of face-to-face communication and encouraging questions and open dialogue. Acknowledging and reconsidering gender and cultural stereotypes can also improve the communication process. Being attentive to the communication effectiveness within the health care organization will greatly improve the relationships between management, staff, and patients (Worth, 2010).
One of the techniques that have proven effective in my current health care organization in communicating…...

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