Employer’s Duty of Care

In: Business and Management

Submitted By Lael
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Employer’s Duty of Care
Law, Ethics, and Corporate Governance – LEG 500
Wednesday February 16th 2011

1. Explain whether Jake’s actions are in or out of “his scope of employment.”
Working ethically and being compatible with each other in a company is very fundamental in the development of the business. The managers and the employees have to develop a relationship where they agree on a form of understanding within their different levels of the organization and reason out what is needed to better the sales of the company. The employers are the head of the employees; therefore, their subordinates need to obey the instructions that are given to them to carry out their work. Employers should constantly give clear instructions to the employees of the duty that needs to be carried out and the time frame of which it should be done. The employees on the other hand, with the knowledge of what is ethical and what will be beneficial for the company, has the right to discuss with the managers what should be done. Therefore, both parties need to look at ways that will attract more customers on a longer basis. In this scenario, Jake went against the orders from his manager by not only doing the free oil change but by fixing other parts of the cars. His thought behind his actions was to draw more customers to the company because of the extra deals which surprisingly came with the promotion. Doing the job well and offering a bit more than expecting, makes the customers happy and will spread the news to others. Herman, on the contrary thought that Jake was disobeying. Herman did not care about pleasing the customers to that extreme. He was only thinking of the immediate promotion but not the long run impact. This made him conclude that Jake went outside of his employment scope. For that reason, the question about whether or not Jake’s action is in or out of his scope of…...

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