Fundamentals of Effective Communication

In: Business and Management

Submitted By niecyd
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Pages 2
Fundamentals of Effective Communication in the Workplace
Denise Cooper

Strayer University
May 11, 2014
Darcel Ford
Introduction to Business

Effective Communication
I work in an environment where effective communication is very crucial, since my team deals with both Internal and External customers on a daily basis. For our internal customers we interact with different levels of medical personnel. They all speak and use different terminology according to their profession. Our communication channels include Email, Phone, Face to Face meetings and telephones. For our External customers we Deal with Physicians, Medical Staffing. And hospitals as well. Our communicating Chanel consist of Phone calls and emails. To communicate with our external customers is very challenging because all we can hear is their tone of voice and see their writing.
I remember speaking to a particular Physician regarding a report on one of his patients. Because of the situation, I had a lot of internal communicating to other departments to help this clients. Having to call the testing department, and sending emails to the department head. I got the problem resolved and called the physician back.

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[Table Title] Column Head | Column Head | Column Head | Column Head | Column Head | Row Head | 123 | 123 | 123 | 123 | Row Head | 456 | 456 | 456 | 456 | Row Head | 789 | 789 | 789 | 789 | Row Head | 123 | 123 | 123 | 123 | Row Head | 456 | 456 | 456 | 456 | Row Head | 789 | 789 | 789 | 789 |
Note: [Place all tables for your paper in a tables section, following references (and, if applicable, footnotes). Start a new page for each table, include a table number and table title for each, as shown on this page. All explanatory text appears in a table note that follows the table, such as this one. Use the Table/Figure style, available on the Home tab, in the Styles…...

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