How Project Management Can Improve Service Delivery

In: Social Issues

Submitted By angellus
Words 1094
Pages 5
Contents
Introduction 3
Service Delivery of Basic Education Curriculum Reform 4
Project management in Education Curriculum Reform 5
In Conclusion 6
Reference 7

Introduction
Effective project management is the clear back bone to service delivery. Governments in the vastness of their administration requirements are often unable to maintain either everyday or random tasks of service delivery. This could be due to various reasons, such as; lack of communication, misunderstanding the chain of command, individuals or groups being appointed to complete such tasks that have insufficient knowledge and/or authority required for the fulfilment of such tasks etc. etc.

Such shortfalls on tasks as vitally important to a country as service delivery can cripple Government infrastructure and create political unrest amongst unsatisfied citizens.

When we are referring to ramifications of this extent, it is imperative that governments / organisations implement safety measures that cover and maintain the correct execution of service delivery.

Project management is a clear and concise method that can be implemented simply and cost effectively, and integrate simply into existing infrastructure.

Basically what Project Management boils down to, is a simplified process of getting the right person, with the required authority and capability to manage a need, and ensure the fulfilment of said need.

So instead of having various groups, reporting to various authorities, with regards to multiple tasks, you have one group of individuals, who have the relevant authority to delegate specific tasks. Service Delivery of Basic Education Curriculum Reform

In a nutshell, service delivery of Curriculum Reform is referring to Governments responsibility to provide basic education that matches up with certain international standards.

Basically, what we are saying…...

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