Hr Task 2

In: Business and Management

Submitted By charlieelibradyn
Words 3569
Pages 15
From: Sam Hall – Division Manager
Date: 12/18/2013
Re: Lead Issues
During routine testing of the elementary toy collection, the quality assurance department has identified small traces of lead in a metal whistle contained in the collection. The amount of lead in the whistle is slightly above the legally acceptable limits in the United States for children ages 7 and younger. A large shipment of the collection is scheduled for delivery to schools in South America at the end of the week, just in time for the beginning of the school year. The approximate cost to reproduce and repackage the toy collection is $100,000. This report identify three possible ways to address the situation using a standard decision making process. The report will evaluate several considerations for each possible solution and make an ultimate recommendation. The impact of this decision on customer relationships as well as the role of social responsibility in the decision making process will be discussed. Finally, the report will identify possible actions the company can take to promote ethical decision making, as well as work towards identifying important components of a code of ethics for the company.
A1. Decision Alternatives The situation has presented a complex ethical scenario for the company. A variety of problems can potentially arise, depending on how the situation is handled. Significant profits, customer relationships, and moral integrity are at stake. This section will identify three alternative strategies for addressing the problem. The first possible alternative would be for the company to cancel the shipment to South America, reproduce the whistles with appropriate levels of lead, and ship the newly repaired toy collection at a later time. The company would explain the lead situation to customers and would hope for some level of…...

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