Hrm Job Satisfaction

In: Business and Management

Submitted By Rodelebal
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Job satisfaction in staff/managers of hotels and restaurants should be of great concern to any organization. Hotel and Restaurant staff and management personnel hold the majority of positions in most hospitality-industry settings, and replacement of a licensed personnel is costly and time consuming. Many registered and/or accredited personnel in hotels and restaurant sectors had limited time but ample exposure to varying degrees of job satisfaction. What makes some so happy with their chosen profession, and others so unhappy? Aside from a change of career, is there a solution? With the current employee’s shortage, and the anticipation of worsening conditions, the researcher of this study set out to investigate the sources of dissatisfaction in the hotel and restaurant settings.
Most medium-sized enterprises realize that their effectiveness depend on the utilization of their human resources. Employees’ levels of burnout, job satisfaction and job performance give an indication of the effectiveness of an enterprise. The objective of this study was to determine the relationship between a dispositional variable (sense of coherence), burnout, job satisfaction and job performance. A once-off cross-sectional survey design was used.. The Orientation to Life Questionnaire, Maslach Burnout Inventory, Minnesota Job Satisfaction Questionnaire and Performance Appraisal Questionnaire were used as measuring instruments. Sense of coherence was related to the three subscales of burnout. Job satisfaction was found to be negatively related to burnout. The results showed that one component of burnout, namely low personal…...

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