Human Service Manager Exercise Paper

In: Psychology

Submitted By kathichacha
Words 1341
Pages 6
The Working Agreement
Kathi Chambliss
Course/322
August 1,2011
Connie Giles

The working agreement has four parts, the assessment, goal setting, contacting, and evaluation. Not only will this paper explain each of these parts it will also apply them to a hypothetical situation known as Freydia. Even though Freydia is a 27, year that has been hooked on crack cocaine for 4 years, her children have been taken from her by Child Protective Services and placed in her mother’s custody, she is in a drug program and wants to get her children back. The purpose of the assessment is to answer some basic questions. Why was Freydia referred and why is she presented for help. In this case Freydia needs help with her drug addiction. This will also answer the “who” part of the question. Next one has to decide what information needs to be gathered from Freydia. How should this information be gathered and what methods would be used to gather the information. Where should the assessment take place, and when will the contract and the plan begin? The family is also assessed to determine how the unit as a whole functions. In the case of Freydia, knowing the family structures will be important because her two children will be placed in her mother’s care. There are many principles regarding a good assessment. First one should consider the relationship between the client and the clinician starts at the first meeting however things change as the relationship continues. Next the clinician to make sure the client is seeking the right institution to meet his or her needs. There is also a need for the assessment to be culturally responsive. Methods and strategies are also important for creating a good assessment. Multiple perspectives help in an assessment along with knowing the influence the clinician has on the client’s behaviors. The assessor has to be careful not to be the…...

Similar Documents

What Si Human Service Paper

...What is Human Service Paper Michaela yahocha BSH/302 1/2/2001 Kingie Qiliech What is Human Service Paper What is Human Service: Human services have been around since the beginning of time. The poor and the less fortunate always have existed and will continue to exist through the end of times. Human beings have basic needs such as the need to food, shelter and safety. They have the social needs such as the need for interpersonal connection, love, psychological needs. People often get to meet these needs through family, friends and places of worship, however while there are others who are not fortunate enough to meet these needs and that is where the role of human service role comes to help those people overcome these barriers in proper manner. Human service workers deliver a selection of services intended at improving clients’ lives. Among the roles of human service are caregiver, social worker, outreach, case manager, crises manger, advocate, as well as, and program coordinator. The Goal of Human Service: The goal of Human service is to teach communities how to become independent and assist them in developing skills that essential for them to become self- reliant, and function at their best level within the society. This process—which includes evaluating the client’s support system, environment, and values—is tailored to each individual’s needs (Moffat, C., 2011). Human services agencies are dedicated to helping people meet their basic needs as......

Words: 874 - Pages: 4

What Is Human Services Paper

...Human Services is the choice profession of many people orientated people who give selflessly to others to enrich and better the quality of life others live. The goal for those professionals who work in this field is to provide for those privileged to receive assistance from them with a higher quality opportunity to succeed at life then the chances they have on their own. The individuals who are receivers of human services vary from the homeless and children to the elderly. The needs of each person should be individually assessed and then steps taken to offer the highest quality of assistance available. Departmental teamwork will be required to meet a variety of needs for one individual and should be a goal for the professional to seek cooperation with fellow caseworkers and other agencies when necessary to provide this high quality care for the client at hand. Historically speaking, Human Services workers are documented as early as 1909 and have continued to participate and evolve into the professionals we see today. Their work has typically been to help those who are unable to help themselves. They help find services for those who need medical services, food assistance, counseling, and even job searches when the circumstances warrant the search. They are responsible for helping families learn how to care for each other and meet each other’s needs. They are the voice for those who are abused and neglected. As each case is individual, so are the people who stand behind the......

Words: 948 - Pages: 4

Characteristics and Environments of a Human Service Organization Paper

...Characteristics and Environments of a Human Service Organization Paper Alex Monroe BSHS 461 - Building Community in Human Service Organizations University of Phoenix October 29, 2013 Peter Petsas Jr., LCSW Characteristics and Environments of a Human Service Organization Paper Introduction Habitat for Humanity (HFH) International is the lead voice on a worldwide level in regards to the issues of poverty housing. This organization also addresses the issues of poverty housing through its affiliates on national, state, and local levels. In the U.S. alone Habitat has over 1,500 affiliates in cities, counties, and states all over the country. Founded and established by the late Millard Fuller and his wife Linda in 1976 Habitat for Humanity has been a major force in providing affordable housing for poverty stricken and low-income families all over the world. According to Habitat for Humanity International (2013), “Habitat has helped build or repair more than 600,000 houses and served more than 3 million people around the world” (Habitat today). For the last 37 years Habitat for Humanity has worked tirelessly providing housing for families who cannot obtain homeownership through traditional means. Vision and Mission In the United States there are over 46 million individuals living in poverty (Thomas Reuters Corporation, 2013). With minimum wage not having the capability to keep up with the rising costs of living working individuals struggle to maintain sufficient......

Words: 1663 - Pages: 7

Human Service Manager Exercise Paper ‘Reinforce, Refer, Release’

...Human Service Manager Exercise Paper Managing people is almost as old as the history of mankind, since it appeared simultaneously with the appearance of the first forms of human organizations, tribes, communities, clans. As economic development and the emergence of large organizations, personnel management has become a special control function that requires specialized knowledge and skills, the organizations have established special units composed of people with the knowledge and skills – human resources departments. With the development of scientific and technological progress and increasing complexity of organizations in the second half of the twentieth century, the functions of these departments have expanded – administration of benefits and maintenance of relations with trade unions, supplemented by recruitment, training and staff development, the establishment of compensation systems, career development, communication, and significantly increased their importance for organization. Specific responsibility for the overall management of human resources in large organizations is usually entrusted to workers from trained personnel department, usually consisting of staff services. In order for such specialists to be actively promoting the purposes of cooperation and success, they need not only knowledge and expertise in their particular field, but information that satisfies the needs of lower-level managers. However, if lower level managers do not understand the specifics of...

Words: 1714 - Pages: 7

Human Services Client Paper

...Human Services Client Paper Tom Berg University of Phoenix BSHS/305 HISTORICAL DEVELOPMENT OF HUMAN SERVICES: AN INTRODUCTION Dr. Lowell Brubaker March 10, 2014 Abstract The Human Services Client Paper explains some of the many problems and issues that an individual may struggle with in his or her lifetime. From their ability to seek help with their most basic needs to seek help for more complex physical and mental needs. We have learned over the years that a client's needs and problems range from short term issues to longer term issues and being able to solve the most immediate ones first will allow the professional the ability to recognize and help solve the underlying long term issues. As Maslow’s hierarchy of needs shows us the complex structure of one’s needs, it also gives us an example of how to understand the need to satisfy those needs and to help the person achieve self-actualization. The professional must possess certain skills and qualities as they are essential to a well-balanced helping process. These skills range from effective communication with the ability to walk a few feet in someone else’s shoes. Human Services Client Paper According to the National Organization for Human Services (nationalhumanservices.org), the field of Human Services is broadly defined, uniquely approaching the objective of meeting human needs through an interdisciplinary knowledge base, focusing on prevention as well as remediation of problems, and......

Words: 1548 - Pages: 7

Causes and Prevention of Burnout in Human Services Staff Paper

...Causes and Prevention of Burnout in Human Services Staff Paper University of Phoenix Angela Arington April 30, 2014 Burnout, in the human services field, can be a common factor among employees. To reduce employee burnout it is important to look at contributing factors causing employee burnout to find methods of prevention. Reaction and responses to high-stress conditions from a personal perspective will follow, while providing useful methods into how as a human service professional, I can reduce the effects of burnout. Burnout is defined as a state of physical, emotional, and mental exhaustion that comes from prolonged emotional stressors, interpersonal stressors, and workplace stressors. Burnout can happen when being involved with people in high stress jobs, and emotionally demanding situations (Lewis, 2007). Three factors to consider when identifying burnout are emotional exhaustion, a sense of depersonalization, and a feeling of low personal accomplishment with clients. The feeling of being overwhelmed can become present when trying to meet the constant demands as a human service professional. The causes of burnout can vary individually, culturally, organizationally, supervisory, and through social supports. Individuals with Type A personalities, uncompromising management philosophies, the lack of motivation from employees, the absence of participative decision making, and policies created by the organization that go against employees’ cultural beliefs create...

Words: 1015 - Pages: 5

Empowerment Approach to Human Services Management Paper

...Empowerment Approach to Human Services Management Paper Vanessa Cuffee September 5, 2014 BSHS/425 Heather Zuhurak The empowerment approach will ensure a client that help will be provided in a respectful and empowering way. Empowerment is used at my agency to lift and encourage clients to better their daily lives. In every aspect positive energy and approaches are used. The client’s strengths are building upon, and this helps strengthen his or her weaknesses. There are 12 basic principles in the empowerment approach. 1. Empowerment-oriented organizations create formal structures that support client’s participation in organizational decision-making. 2. Empowerment-oriented organizations create partnerships with program beneficiaries in which clients, staff, and board members are all treated equally. 3. In service delivery the purpose of involving the client is to decrease personal feelings of powerlessness, improve the quality of services, and the access to services. 4. Empowerment-oriented organizations will develop policies, programs, and procedures that will bridge cultural, ethnic, gender, and other demographic barriers to effective service delivery. 5. Empowerment-oriented organizations have managers who are 100% committed to the empowerment of staff members and program beneficiaries. 6. Empowerment-oriented organizations have specific strategies that will increase the psychological empowerment and workers motivation. 7. Team building and collaboration......

Words: 1129 - Pages: 5

What Is Human Services Paper

...Individual Assignment: ‘What is Human Services’ Paper By: April Chapman February 15, 2011 The goals of the human services are vary many, but most of all they work with people to help them with their lives. There are many different things they can do to help. There is one place a person can go to get help with there children to learn a better way of life with them and this is called children and youth. Children and youth are there to help children that are in need they are there to help stop children abuse. There are many groups that work with people and try to help make life a little better for everyone. The goal is to help people in need and sometimes this is harder then it sounds. They help with food, shelter and clothing to need families. There is so much that a human service worker can do to help all a person has to do is ask for help. The workers go out everyday and try to help people that need it the most but lately this help is hard to find. There are not as many people willing to help someone that is in need. If a family has a house fire and they loss everything, do they know where to go to get help dose anyone know where to go. There are some thing I think that need to be more in the open, like where these places are and how to get help. But the workers can only do what the laws allow them to do. There are up to 300 programs out there to help people in need. Human service started when the needs of people were......

Words: 1111 - Pages: 5

Human Services

...Burnout in Human Services Staff Kristina M. Murkowski University of Phoenix BSHS/432 Melinda Barker, May 9, 2011                 Causes and Prevention of Burnout in Human Services Staff ​Burnout has been seen more and more among human services staff.  Many individuals in the human services field got into that type work because they enjoy helping others, but in the same breath are more likely to become emotionally involved and there for suffer burnout more then those who can separate personal feelings and work.  This paper discusses what burnout really is based on the description given by Maslach and Leiter.  Further more, the paper goes into describing different causes of burnout and ways to prevent it.  This paper also examines the writers own personality while sharing personal reactions to work-related stress.  Lastly, the paper talks about be alert and assisting with potential staff burnout. What is Burnout ​Burnout is a syndrome of physical and emotional exhaustion, involving the development of negative self-concept, negative job attitudes, and a loss of concern and feelings for clients (Bbnet, 1995).  Burnout spreads gradually and continuously over time, putting people into a downward spiral from which it is hard to recover; you become chronically exhausted; you become cynical and detached from your work; and you feel increasingly ineffective on the job (Maslach & Leiter, 1997). Causes ​Different industries, whether factory work, human services, health......

Words: 1067 - Pages: 5

Human Services Programs: Commonalities and Successes Paper

...Human Services Programs: Commonalities and Successes Paper Sandra Vargas BSHS/425 February 11, 2015 Dr. Christa Banton Human Services Programs: Commonalities and Successes Human services organizations are unique organizations that are different than any other in the general business world. According to Lewis and Packard (2012), human services organizations work together toward a common goal. Human services professionals work together in different settings and many ways to assist clients improve their lives. This shared vision brings other challenges that need to be dealt in partnership with other professionals. There are common denominators between agencies that are essential in the delivery of the services. Each organization has its own specific service that is provided to a specific population or area. Never the less, they all share the same goal that is to enhance their client’s lives. Through the years, service deliveries have changed based on the trends of that specific time. Service deliveries change based on different factors such as: Political trends, economic trends, social trends, and technological trends (Lewis & Packard, 2012). There are qualities in the human service field that are contributors to the organization’s success. Some of the qualities in the human services organizations are the careful consideration been given to the employees and the sense of stake they have in the organization (Lewis & Packard, 2012). Common......

Words: 968 - Pages: 4

Bshs 322 Week 5 Fnal Individual Human Services Manager Exercise

...BSHS 322 Week 5 Fnal individual Human Services Manager Exercise Get Tutorial by Clicking on the link below or Copy Paste Link in Your Browser http://hwguiders.com/downloads/bshs-322-week-5-fnal-individual-human-services-manager-exercise/ For More Courses and Exams use this form ( http://hwguiders.com/contact-us/ ) Feel Free to Search your Class through Our Product Categories or From Our Search Bar (http://hwguiders.com/ ) Human Services Manager Exercise The human services manager job is stressful and demanding. They must keep up with daily activities of their staff as well as the clients each staff member is working with. The manager is responsible for making sure that their staff is doing their jobs to the best of their ability and whenever an issue arises the manager must decide the best way to handle that situation. Sometimes the outcome is not what the manager wants to do but it is the best recourse for all involved. It is the responsibility of the manager to make sure their staff is properly trained and is kept up to date with all new training available to them. The manager must then make sure that they are using their knowledge to the best of their ability and if something is not being done correctly it is their job to find out why and make sure necessary changes are made. Scenario #1 Family Support Services Center Staff Member: Tom Martin 1. Demographics 1. Age: 32 2. Gender: Male 3. Marital Status:......

Words: 6908 - Pages: 28

Human Service Programs Commonalities & Successes Paper

...Human Service Programs Commonalities & Successes Paper BSHS 425 Human Service Programs Commonalities & Successes Paper The field of human services primary objective is meeting human needs this is accomplished through an interdisciplinary knowledge base. Human services focus on the prevention and solution of problems while maintaining their commitment to service populations to improve or enhance their overall quality of life. The personal and social development of individuals, families, and communities are dealt with by human service programs. The central focus of all human service programs is to enhance the well-being of the client. Human service programs are in place to help clients meet their needs and solve their problems. The four environmental trends of human service are political, economic, social, and technological. Human service programs are affected by political trends that affect their local environments and challenge their abilities to respond to change (Lewis, Lewis, & Packard, 2012). Despite the efforts of economic development to empower low-income residents the increase of inequality is causing our society to divide further. The human service programs social trends deal with the increase of immigrants in the United States. With these diverse populations clients and families in need of services will increase and with that comes the need for the workers to have knowledge of other cultures. This will cause young people entering the human services field...

Words: 436 - Pages: 2

Human Services Paper

...interest in their own non-custodial children despite having to pay child support. In fact, one of the studies showed that Latinos were “more involved” compared to African Americans. Latinos were suspected to have higher emotional involvement with their children while paying child support than those who were African American fathers that were not paying child support. Anna Rockhill, Beth L. Green, and Lind Newton-Curtis. (2008). accessing substance abuse treatment: issues for parents involved with child welfare services. (Report). Child Welfare League of America, Inc. In this article about substance abuse and child welfare. The authors point out vivid barriers among substance abusers and the significance it has on their families and children. This article pointed out that a large part of families on welfare have children that are more prone to neglect and substance abuse. In one study that was conducted they found that woman were fearful to get treatment or ask for services that they needed in fear that they may lose custody to their children. Many courts today have certain rules pertaining to mothers and fathers who are abusing drugs and going through recovery. This article made a lot of valid points about parents not having enough time to complete their recovery. In one section the author stated “Couples are bounded by their poverty” (Green & Rockhill 2004). They emphasized the importance of getting treatment and the significant amount of recognition that it......

Words: 831 - Pages: 4

Human Service Manager Exercise Reinforce, Refer, and Release

...| Human Service Manager Exercise Reinforce, Refer, and Release | University of Phoenix | | BSHS 322Brian LannJocelyn Besse | 8/30/2010 | | Scenario #1 Family Support Services Center Staff Member: Tom Martin 1. Demographics a. Age: 32 b. Gender: Male c. Marital Status: Divorced d. Race/ethnicity: Caucasian e. Years with Agency: 4 2. Staff Member History and Current Assessment f. Employed as an individual counselor for adult clients. g. Considered an adequate but not outstanding counselor. h. Two previous client complaints that could not be substantiated. i. A review of Tom’s previous case files shows four female clients who terminated counseling with no explanation. j. Female client of Tom has informed supervisor that he had made inappropriate sexual comments, bought her presents, had one out-of-office ‘date’, and implied that he could help get custody of her children back from protective service with a favorable treatment report. k. Tom initially denied these accusations when they were presented to him but does admit that he is attracted to client. Recommendation: ___Refer__________________ Strategies: In order to effectively resolve this situation and incorporate evasive action of future issues, each party needs to communicate openly and effectively. The clinician should be non-judgmental in their tone and body...

Words: 1697 - Pages: 7

Human Service Paper

...Human Service Manager Paper Reinforce, Refer, Release BSHS 322 Human Service Manager Paper Reinforce, Refer, Release Scenario One Family Support Service Center employee Mr. Tom Martin, a 32 year old Caucasian male has held a position as an Individual Adult Counselor and has worked with the agency for four years. The issues present at hand are; Mr. Martin as been accused of some very serious issues and his behavior is being questioned. There have been complaints made of Mr. Martin in the pass, but could not be substantiated. The behaviors that are being questioned are unacceptable as an adult counselor. The boundary issues that need to be reviewed are the fact that one of Mr. Martin’s clients has accused him of making inappropriate sexual comments, has given her gifts, when out on a out of the office date, and has also implied that he could get her custody of her children back if she provided him with favorable treatment. Mr. Martin has denied these accusations, but has admitted having an attraction for the client. The recommendation needed Mr. Martin would be to release him of his duties as an individual counselor while investigations are going on. Thing that will be considered are any legal or ethical allegations as well as whether probation should be considered with......

Words: 1490 - Pages: 6