It 242 Individual Voip Case Study

In: Computers and Technology

Submitted By thecaptian88
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Individual Assignment: VoIP Case Study
IT-242
Instructor:

For this assignment I found one of the markets leading VoIP, IP and legacy systems wholesaler distributer and integrator Metaswitch- http://www.metaswitch.com/. Metaswitch has the ability to bring together legacy internal communications systems alongside new VoIP technologies that allow huge amounts of business to be generated and grown upon for carriers and communication service providers. For this case study I chose a company that is based in the state of New Mexico Plateau Wireless- http://www.plateautel.com/index.asp , with the case study of their integration with Metadata software and technologies- http://www.metaswitch.com/sites/default/files/Metaswitch-Case-Study-ENMR-Final.pdf . The need for Plateau to grow into offering more services is the real reason for them to take their legacy PBX system and merge it and grow it into a hybrid system that is more application and software based with VoIP. Plateau services over 13,000 hard lines for clients as well as moving into wireless communications and being the first to bring FTTH to New Mexico residents (which they don’t have for my area =(). Plateau was sold on Metaswitchs technology which allowed a cheap way to setup the companies growing customer base with the seamless integration of the Metadata soft switch and its ability to adapt and grow to Plateaus Fiber, Wireless and landline needs. Of course being that the basis of the softswitch is for VoIP, standard VoIP services are now able to be sold and supported which have all of the perks including E-mail and text voicemail scripts, call forwarding to cell phones, call forwarding to voicemail and on and on in an area I can say is not huge on its Carrier or ISP support in this field. Overall I see that VoIP allowed Plateau to expand and grow its business with very little cost and future…...

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