Malaysia

In: Business and Management

Submitted By laucatlli
Words 3985
Pages 16
SWATCH Watch U.S.A.: Creative Marketing Strategy
“Vision is the art of seeing things invisible” - JONATHAN SWIFT

INTRODUCTION
As speaker after speaker paid tribute to the extraordinary skills that had earned him the award of “Marketing Executive of the Year”, Max Imgruth, President of Swatch Watch U.S.A., grew more and more uneasy. Fully confident that the product that changed the watch industry forever, the Swatch watch, would enjoy continued success, Imgruth nonetheless left the need to change gears, The competition, which was at first slow to react, had begun to implement strategies that stood to erode Swatch’s position. Gazing from his privileged plane on the dais, Imgruth saw an audience that was content to rehash past successes for a night, which was nice, but no at all his style. Imgruth had recently guided his company through a fast paced and, some would say, controversial diversification program. Having already achieved spectacular success with the Swatch watch, Imgruth spearheaded a plan to establish Swatch as a total fashion enterprise. This move was accompanied by a good deal of skepticism from colleague and competitor alike. His next objective was to make sure that this year’s # 1 marketing executive did not become one of the decade’s more memorable disappointments.1

BACKGROUND-THE SWISS WATCH INDUSTRY
1985 was a good year for the Swiss watch industry. The number of finished watches shipped abroad rose 41 percent to 25.1 million and the value of watch exports increased by 12.2 percent. Luxury watches still comprised the backbone of the Swiss watch trade, accounting for only 2.1 percent of total shipments but 41.8 percent of total earnings. In 1985, the Swiss raised their share of the world market to 10 percent by volume (number of units sold) and 45 percent by value (Exhibits 1-3). For the first time in 15 years, an increase in employment was…...

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