Mt140 Bateman Ch12

In: Business and Management

Submitted By Bermuda
Words 13196
Pages 53
278 PART 4

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Leading

chapter

twelve to manage projects, and to make decisions and run the company. For you this has two vital implications: 1. You will be working in and perhaps managing teams. 2. The ability to work in and lead teams is valuable to your employer and important to your career. Fortunately coursework focusing on team training can enhance students’ teamwork knowledge and skills. ■
3 2

teamwork

A national s Cisco Systems has grown, the computer networking giant has stayed nimble by delegat-

LEARNING OBJECTIVES After studying Chapter 12, you should be able to LO1 Discuss how teams can contribute to an organization’s effectiveness. LO2 Distinguish the new team environment from that of traditional work groups. LO3 Summarize how groups become teams. LO4 Explain why groups sometimes fail. LO5 Describe how to build an effective team. LO6 List methods for managing a team’s relationships with other teams. LO7 Give examples of ways to manage conflict.

ing work to teams whose membership crosses functional, departmental, and lines.1 Sometimes—as in Cisco’s case—teams “work,” but sometimes they don’t. The goal of this chapter is to help make sure that your management and work teams succeed rather than fail. Almost all companies now use teams to produce goods and services,

CHAPTER 12

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Teamwork

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LO1
Discuss how teams can contribute to an organization’s effectiveness

THE CONTRIBUTIONS OF TEAMS
Team-based approaches to work have generated excitement. Used appropriately, teams can be powerfully effective as a building block for organization structure. Organizations like Semco, Whole Foods, and Kollmorgen (a manufacturer of printed circuits and electro-optic devices) are structured entirely around teams. 3M’s breakthrough products emerge through the use of teams that are small entrepreneurial businesses within the…...

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