The Good and Bad of Sales Representatives

In: Business and Management

Submitted By Hurricane1972
Words 1410
Pages 6
The Good and bad of Sales Representatives

Christopher Kelton
BUSN115: Introduction to Business and Technology
Professor Jay Egger
DeVry University
5 April 2014

The Good and bad of Sales Representatives
The purpose of this paper is telling my experiences with sales representatives. It begins with my most memorably good experience and moves to my most memorably unpleasant experience. I then compare the two to further illustrate the difference in the two. Next we examine in further detail the reasons one made me feel good and one made me feel uncomfortable.
Most Memorable Experience My best experience as of late with a sales person was when I went to buy tires at Pep Boys. The sales person made the experience a pleasure. I went in with an idea of the style, type, and purpose I needed the tires to be able to accomplish. When I talked to the sales associate he listened to me and put together options of tires the met and exceeded my requirements, weather they were in the store of from another company. He explained the differences in the tires and how they were quality rated and ranked the according to best suited and price. We discussed the options and he even tried to get a lower price online just to make sure he was not over charging me. It shows that he was looking out for the customer and portraying the company in a good way by insuring loyal customers that feel like they are being taken care of both at the start of the sale and after. He made sure that the warranties on the tires reflected what we agreed on and that they will fix or replace then in the event of any problems. This particular sales representative I feel is one of the best I have had the privilege to work with.
Most Unpleasant Experience My worst experience with a salesman was with a water purifier salesman that was so intent on making the sale…...

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